Privacy Policy

Last updated: July 20, 2026

This Privacy Policy describes how Adrian Louise LLC d/b/a DkBuildsPC (“DkBuildsPC,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, submit a quote request, create an account, purchase a product, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, billing address, shipping address, and other contact information.
Quote and Order Information: Products or services requested or purchased, computer specifications, component lists, uploaded files, preferred payment method, delivery or shipping preferences, build preferences, and related notes.
Account Information: Login information, account preferences, saved addresses, order history, and other information associated with your website account.
Payment Information: Payments may be processed securely through third-party payment providers, including Stripe, Wave, and other payment services we may use. We do not store your full credit card, debit card, or bank account information.
Technical Information: Your IP address, browser type, device information, operating system, referring website, pages visited, and general website analytics information.
Communication Information: Emails, messages, submitted forms, customer support requests, consultation details, and other communications with us.

2. How We Use Your Information

We may use the information we collect to:

Review quote requests and submitted component lists.
Verify component compatibility and project requirements.
Prepare personalized quotes and invoices.
Process, fulfill, ship, deliver, and manage orders.
Build, configure, optimize, repair, or support computer systems.
Create and manage customer accounts.
Provide customer service and respond to inquiries.
Send order confirmations, invoices, shipping updates, and service communications.
Schedule consultations, appointments, or service visits.
Prevent fraud, unauthorized transactions, and other security risks.
Maintain business, tax, accounting, and transaction records.
Improve our website, products, services, and customer experience.
Send optional marketing communications when permitted by law.

3. Website Orders and WooCommerce

Our website may use WooCommerce to operate our online store, manage customer accounts, process checkout information, maintain order records, and provide e-commerce functionality.

When you create an account or place an order through our website, information such as your name, contact details, billing and shipping addresses, selected products, order history, and transaction details may be stored within our website and WooCommerce system.

4. Payments

Payments may be processed through third-party payment providers such as Stripe, Wave, banks, or other financial service providers. These providers may collect and process information required to complete your payment, prevent fraud, verify transactions, or comply with financial regulations.

DkBuildsPC does not store your complete credit card number, debit card number, or online banking credentials. Payment providers process this information under their own privacy policies and security practices.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Keep our website, shopping cart, checkout, and customer accounts functioning properly.
Remember your preferences and selected items.
Understand website traffic and usage.
Improve website performance and user experience.
Support security and fraud-prevention measures.

You may disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, shopping cart, customer account, or checkout process.

6. How We Share Your Information

We may share information with trusted third parties only when reasonably necessary to operate our business, provide our services, or comply with legal requirements. These parties may include:

Payment processors and financial service providers, including Stripe and Wave.
Website, e-commerce, and hosting providers, including WooCommerce-related services.
Shipping and delivery carriers, including UPS, USPS, and other carriers.
Email, customer communication, scheduling, and support service providers.
Analytics, fraud-prevention, cybersecurity, and website-security providers.
Professional advisers, including accountants, attorneys, and tax professionals.
Government agencies or law-enforcement authorities when required by law.

We do not sell or rent your personal information.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. These measures may include secure website connections, access controls, password protection, payment-provider security, and limited access to customer information.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to prepare quotes, provide services, fulfill orders, maintain customer accounts, comply with legal, tax, and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Object to or restrict certain uses of your information.
Request a copy of certain information you provided to us.
Opt out of optional marketing communications.

We may need to verify your identity before completing certain requests. We may also retain information when required for legal, accounting, fraud-prevention, transactional, or legitimate business purposes.

10. Marketing Communications

We may send promotional or marketing communications when you have consented or when otherwise permitted by law. You may opt out at any time by using the unsubscribe option included in the message or by contacting us.

Even if you opt out of marketing communications, we may still send necessary transactional messages regarding quotes, invoices, orders, payments, shipping, appointments, or customer support.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices, security, availability, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website or service you use.

12. Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or service providers.

Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at:

Adrian Louise LLC d/b/a DkBuildsPC
Email: info@dkbuildspc.com
Website: dkbuildspc.com